Security: When was the last time you updated your software?

As SMB network system administrators we tend to focus on client “pain points”, i.e., “When did you realize that you needed help?” Was it when your hard drive failed and all data was lost? Did a workstation become infected with a virus or malware which prevented your staff from using the Internet? Or maybe you [...]

Online Backup Vendors: Major Players Lists

In preparation for my last article on online backup, I asked some of my peers what online backup tools they preferred; my intent was to compile a list of most favored by local small business IT support professionals. In true tech fashion I got two suggestions: a reference to other lists and a question regarding [...]

Are online backups a maintenance solution?

Recently, I had a new client inquire about using online backup as an additional level of redundancy to protect their data.  My quick response was I’d compile a list for them to review and make an informed decision. Later, I thought about what considerations go into an informed decision: Storage space? Ease of configuration? Cost [...]

Windows XP SP2 extended support ending July 13, 2010

Several weeks ago I got a Microsoft OEM newsletter informing me that Support for Windows XP with SP2 is ending July 13, 2010:  “Windows XP SP2 will no longer be the supported service pack level for Windows XP computers. Customers running Windows XP SP2 or a previous version of the OS will need to upgrade [...]

Are you really backing up?

Backup and Disaster Recovery For the last several weeks as I prepared for this article I’ve been thinking how to make computer maintenance sexy.  Maintenance isn’t as sexy as your new iPhone application or ordering your pizza through Twitter or the cute pictures of my grandson.  But computer maintenance is crucial in business because without [...]

Maintenance

Worrying about your computer network should NOT be a part of your job You have plenty to do to ensure your business runs successfully. Wondering whether your computer network is running properly or if your back-up system is working is not a good use of your time. But, you know you need a reliable network [...]